Features

The ICRS is the Interactive Chat Response System, exclusive to Valuechat. It provides all the advantages of a live chat system and more. Giving the website more depth in its chat capabilities than any other chat system.

Valuechat features increase your revenue

PCR (Programmable Chat Response System)

Valuechat Features increase your revenue

Train one campaign for many agents

Live Chat Features increase your revenue

Starts chat immediately, no wait time

Website chat Features increase your revenue

Simultaneously chat with countless visitors without any noticeable delay

Web Chat Features increase your revenue

PCR Agents reply exactly as trained

Valuechat ICR Features increase your revenue

Always online, no need for human intervention

ICR Features increase your revenue

Chat in several languages without knowing them

Interactive chat Features increase your revenue

If no answer is found, the PCR will pass the chat over to a live agent or save the question and send e-mail to the trainer.

Virtual chat Features increase your revenue

Preferences and settings

Valuechat Features increase your conversions

One to One Chat with Web Site Visitors

Valuechat Features increase your sales

No wait time

Valuechat Features increase customer satisfaction

Available 24/7 x 365

Valuechat Features increase website experience

Captures visitors name and e-mail

Valuechat Features increase your revenue

Launch audio file within the chat

Valuechat Features increase your revenue

Launch video file within the chat

Valuechat Features increase your revenue

Canned answers for the live agent

Valuechat Features increase your revenue

Live agent, you or one of your employees, can take control at will

Valuechat Features increase your revenue

Prescreen who to chat live with first, while the PCR takes care of other visitors

Valuechat Features increase your revenue

Chatting with the visitors

Valuechat Features increase your revenue

Fast and easy setup and integration

Valuechat Features increase your revenue

Customizable window

Valuechat Features increase your revenue

Customizable launching

Valuechat Features increase your revenue

Select from different agent

Real time Traffic and chat monitoring

Real time Traffic and chat monitoring

Use one administration for different Websites/Campaigns

Use one administration for different Web sites/Campaigns

Valuechat records all chats with date and time

Records all chats with date and time

Valuechat Records all chats with date and time

Saves unanswered questions for future training and improvement

Sends e-mail to trainer for unanswered questions for on the spot assistance

Sends e-mail to trainer for unanswered questions for on the spot assistance

Comprehensive statistics and reports

Comprehensive statistics and reports

Try it FREE Customizable welcome message Valuechat Welcome Message Reply with text, audio or videoValuechat can reply with video, audio or textCreate multiple campaigns that will simultaneously run in different url pages Valuechat increase conversion Program the PCR to reply to queestions about your products or services Valuechat is easy to train